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PRIVACY STATEMENT

Athleteshop attaches great importance to the protection of your personal data. Through this Privacy Statement we want to provide clear and transparent information about how we deal with your personal data and privacy. We make every effort to ensure your privacy and handle personal data with the greatest care. We do everything we can to protect your privacy. In all cases, Athleteshop adheres to the applicable laws and regulations, including the General Data Protection Regulation. Athleteshop shall develop, implement and maintain adequate technical and organisational security measures to safeguard the security of the Personal Data in accordance with Data Protection Laws. This implies that we at least:

  • Process your personal data compatible with the purpose for which it was provided. These purposes and sorts of personal data are specified in this Privacy Statement;
  • Limit the processing of your personal data to only those data that are minimally required for the purposes for which they are processed;
  • Request your explicit consent if we need your permission for the processing of your personal data;
  • Have taken appropriate technical and organizational measures to ensure the security of your personal data and privacy;
  • Do not forward personal data to third parties, unless it is necessary for the purposes for which the personal data were provided;
  • Contribute to the rights concerning your personal data and we will also like to draw your attention to these different rights.

LEGAL BASES FOR THE PROCESSING OF PERSONAL DATA

According to the law, Athleteshop may only process personal data if there is a legal base. We use the following legal grounds for the processing of your personal data. We process your personal data:

  • In the context of the establishment and / or execution of the Purchase Agreement between you and Athleteshop;
  • Because we are legally obliged to do so;
  • With your permission;
  • Because we (or a third party) have legitimate interests. Our legitimate interests are described in this Privacy Statement.

PURPOSES TO PROCESS YOUR PERSONAL DATA

Athleteshop processes your personal data on behalf of the following purposes:

To improve our service:
Athleteshop strives for the best possible service. To check whether this mission is successful, we process and use your data. With the help of your personal data, we can contact you if necessary, provide you with the best possible information you need and possibly approach you for a customer and / or market research. Beside that we collect customer data and behavior to create the best (personal) content that suits your needs. We analyze click behaviour on our website and newsletter, we look at where visitors zoom in and which articles are read the most.

Your Athleteshop account
Your ‘My Athleteshop account’ contains personal data, such as name, delivery address, billing address, date of birth and telephone number. We also store data about your previous orders in case you need some help or aftersales.

Newsletter and mailing
You can sign up for the newsletter of Athleteshop. Sometimes the newsletter is personalized, sometimes it is general. Don’t you want to receive the newsletter anymore? With the help of the unsubscribe button at the end of every Athleteshop email you can unsubscribe.

Reviews
You can help other customers with your reviews! By sharing your experiences, you give other customers an even better picture of a product or service. We keep track of the reviews you write and add them to your ‘My Athleteshop account’.

Advertisements
For Athleteshop campaigns we collect and process your IP address, cookie ID, social ID and / or surfing behaviour. The main reason for this process is that we can provide you with the most relevant advertisements in the best online advertisements places. In addition, we also use the personal data to reach customized target groups through social media platforms, also known as ‘targeting’. On these platforms (personalized) advertisements can be shown which may be of interest to you. However, we do not share any personal data with third parties, unless you have authorized us.

If you do not want advertisements to be shown through these platforms, you can unsubscribe for advertisements on social platforms. You can find the unsubscribe process on the relevant pages of the different platforms.

Note: it is possible that you still see Athleteshop advertisements after your unsubscription. This will be the case when you are in a general target group.

Giveaways
When you take part in a giveaway and have won the price, we want to let you know as soon as possible! That is why we need your name and email address if you participate in a competition of Athleteshop. With the help of these personal data we can contact you.

Fraud prevention
Not everyone on the internet can be trusted, so sometimes we have to use customer data to investigate fraud cases. It may also happen that we have to pass this information on to government agencies.

For all the above purposes we can ask for the following personal data:

  • Last name
  • First name
  • Address
  • Postal code
  • Residence
  • Telephone number
  • Email address
  • Date of birth
  • Payment details
  • Gender

SPECIAL PERSONAL DATA

Athleteshop does not intend to collect special personal data through its website, such as information about your political opinions, race, religion, health or criminal justice data. In cases where Athleteshop will collect such data, prior permission will be requested.

PROVIDE TO THIRD PARTIES

We will not provide your personal data to third parties, unless it is necessary for the establishment of the Purchase Agreement between you and Athleteshop. We may also share personal data with third parties if this is legally required, permitted or you have given us permission.

We only share personal data with third parties with whom we have entered into a Data Processing Agreement. We make the necessary arrangements with these parties (processors) to ensure the security of your personal data and we ensure your data will not be used for other purposes. We do not share personal data with third parties who are established outside the EU.

MINORS

We only process personal data of minors (persons younger than 16 years) if written permission has been given by the parent, caregiver or legal representative.

RETENTION PERIOD

We do not store personal data any longer than necessary for the purpose for which it was provided, except personal data which we have to store for a longer period because the law obliges us to do so.

SECURITY

Athleteshop shall develop, implement and maintain adequate technical and organizational security measures to protect your personal data against unlawful processing. Inter alia, we have taken the following measures:

  • All persons who can take cognizance of your data on behalf of Athleteshop are obliged to maintain their confidentiality;
  • All the systems are secured by usernames and passwords;
  • In particular, use is to be made of the possibilities for pseudonymisation or rendering persons anonymous, insofar as this is possible and the effort involved is reasonable in relation to the desired level of protection;
  • We make security applications and back-ups of personal data so we are able to recover these in case of physical or technical incidents;
  • We regularly test and evaluate our GDPR measures;
  • Our employees have been informed about the importance of the protection of personal data.

DATA LEAK

Athleteshop puts everything into operation to prevent data leaks. For unforeseen situations in which a data leak occurs, Athleteshop established a protocol ‘Reporting requirement data leaks’ that it consistently enforces.

PERSONAL DATA - YOUR RIGHTS

The GDPR provides you the following rights:

  • The right to access and rectify personal data;
  • The right to be forgotten;
  • The right to object to the processing of personal data by Athleteshop (or to a part thereof) by Athleteshop of by one if its processors;
  • The right to data portability (transferability of data);
  • The right to lodge a complaint with the supervisory authority.

We can ask you to identify yourself before we can comply with the aforementioned requests.

CORRECTNESS OF PERSONAL DATA

By communicating your personal data to Athleteshop you guarantee that these are accurate and complete. Athleteshop can deny your access to the website or parts of them, temporarily or definitively, when communicating false identities, (credit card) fraud, incomplete or incorrect personal data.

COMPLAINTS

If you have any complaint about the processing of your personal data, we ask you to contact us directly. If we can’t figure it out together, you have the right to file a complaint with the Personal Data Protection Authority.

CONTACT DETAILS

We do not have a Data Protection Officer, but we are happy to help you with your questions! Our customer service or legal department are more than willing to help you with your questions.

If after reading our privacy statement, or in a more general sense, you still have questions about the protection of your personal data, you can contact us through the contact details below:

Athleteshop
Rostockweg 5
9723 HG Groningen
M: info@athleteshop.com
T: +31 (0)85 902 01 65

Do you want to know more about the GDPR? Check https://www.eugdpr.org/

INTERNET WEBSITES OF THIRD-PARTIES

This privacy statement does not apply to internet sites of third parties who are connected to our website by means of hyperlinks.

ADJUST THE PRIVACY STATEMENT

We reserve the right to adjust our privacy statement. It is advisable to consult this privacy statement regularly so you are aware of any changes.

ATHLETESHOP AND PERSONAL DATA

Athleteshop will do whatever it takes to protect the privacy of your personal data. We have used the General Data Protection Regulation (GDPR) to reorganize our data protection and data security program. The new European legislation has a place in our internal procedures, in employee training and in the organization of processes, systems and relevant (internal) documentation.

INTEGRATION OF THE TRUSTED SHOPS TRUSTBADGE

We have integrated the Trusted Shops Trustbadge on this website in order to display our Trusted Shops Trustmark and offer the Trusted Shops products to customers after placing an order.

This serves the protection of our legitimate interests in the optimal marketing of our offer according to art. 6 (1) 1 lit f GDPR that are overriding in the process of balancing of interests. The Trustbadge and the advertised trust badge services are offered by Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne, Germany.

With every use of the Trustbadge, the web server automatically saves a so-called server log file which contains e.g. your IP address, the date and time of the request, the volume of data transferred and the requesting provider (access data), and documents the request. Those access data are not analysed and are automatically overwritten no later than seven days after the end of your website visit.

Other personal data are transferred to Trusted Shops only if you decide to use or have already registered to use Trusted Shops products after placing an order. In such a case, the contract concluded between you and Trusted Shops applies.

Last update: Groningen, May 22, 2018